At d6 Group (Pty) Ltd, I manage schools in the Outsourced School Management division, coordinating delivery across OSM plans and supporting schools from onboarding through year-end.
I built an AI-assisted workflow that turns weekly outstanding-task files into school-specific task plans and draft helpdesk tickets, replacing a manual process. I also created reusable formula templates with checks for missing identifiers, term order and renamed subjects.
I support schools with SA-SAMS and the Valistractor, and build curriculum and assessment setups. I use BigQuery to track outstanding Finance Year-End tasks and automated personalised client email drafts from a Google Sheets tracker.
I write knowledge base articles and manuals in English and Afrikaans, deliver system training, and script training videos. Earlier, I worked in reception and administration at Sastel Packaging (Pty) Ltd and as a Debt Tracker and Administration Assistant at Princess Park College.
