Open to opportunities

Patricia- Anne Van Der Merwe

@patriciaannevanderme

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Experienced marketing specialist with a focus on client satisfaction.

South Africa

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What I'm looking for

I am seeking a role that values client satisfaction and offers opportunities for growth.

I am a dedicated marketing specialist with extensive experience in administration and client relationship management. Currently, I manage daily finance operations and develop GEO-targeted landing pages at Samurai Partners, where I have successfully improved user acquisition and engagement across multiple regions. My role involves collaborating with Affiliate Managers to design bonus incentive programs that enhance partner productivity and satisfaction.

Previously, I worked at Point B Agency, where I managed client accounts and implemented tailored marketing strategies. My ability to analyze client feedback and market trends has allowed me to optimize account management practices effectively. I pride myself on maintaining strong client relationships and ensuring satisfaction through exceptional service and communication.

With a strong background in sales administration and office management, I have honed my skills in coordinating communication between teams, processing orders, and managing databases. I am committed to delivering high-quality results and supporting informed marketing decisions through meticulous attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Marketing Specialist (Administration)

Current

Samurai Partners

Jul 2023 - Present (2 years)

Managed daily finance operations including payment runs and commission settlements to ensure timely and accurate transactions. Developed and tested GEO-targeted landing pages to improve user acquisition and engagement across multiple regions.

MS Excel Landing Pages Affiliate Marketing Database Management

Account Manager

Point B Agency

Jan 2020 - Present (5 years 6 months)

Managed client accounts and maintained strong client relationships to ensure satisfaction and retention. Developed and implemented marketing strategies tailored to client needs in their sector.

Client Relationship Management Marketing Strategy Google Ads Banner Creation

Sales Administrator

Hortors SA

Oct 2014 - Present (10 years 9 months)

Managed and monitored daily sales administrative tasks to ensure timely order processing and delivery coordination. Coordinated communication between sales team and clients to facilitate smooth order execution and resolve discrepancies.

Sales Administration Order Processing Customer Service Database Management Proofreading

Office Administrator / PA

Mpower Ratings (Pty) Ltd & Bizadvance

Nov 2013 - Present (11 years 8 months)

Managed client allocations and sent out notifications and BEE certificates to clients. Updated schedules and checked payments to and from clients, running database operations.

Client Management Database Management Payment Processing Scheduling Administrative Support

Office Assistant / Reception

Orion Projects

Sep 2010 - Present (14 years 10 months)

Obtained quotations and placed orders as per requisitions, processing purchase orders and goods received notes for payment. Followed up on outstanding orders and managed stationary and refreshments.

Quotation Management Order Processing Inventory Management Office Administration Reception Duties

Office Administrator / Reception

Morgan Bell

Jul 2008 - Present (17 years)

Obtained quotations and placed orders as per requisitions, processing purchase orders and goods received notes for payment. Followed up on outstanding orders and managed stationary and refreshments.

Quotation Management Order Processing Office Administration Reception Duties Dispatching