Souvik Banerji
@souvikbanerji
Trust & Safety specialist driving policy enforcement, training, and data-backed moderation improvements.
What I'm looking for
I am a results-driven Content Policy and Trust & Safety specialist with 5+ years of experience in content moderation, policy training, compliance, and data analysis for global short-video platforms. I have led moderator teams, developed enforcement standards, and improved operational processes to balance regulatory compliance and user safety.
I design and deliver policy training, create case studies and assessments, and lead quality audits that measurably improve enforcement accuracy and team performance. My work on projects across India and Bangladesh included market-specific policy enforcement and high-sensitivity moderation for issues like hate speech, child safety, and misinformation.
I combine hands-on moderation leadership with data-driven process optimization and RCA to reduce error rates and boost accuracy. I mentor teams through 1-on-1 coaching, coordinate cross-functionally on policy and regulatory updates, and consistently deliver improvements to KPIs and workflow efficiency.
Experience
Work history, roles, and key accomplishments
Community Content Specialist
Bytedance Ltd.
Aug 2019 - Present (6 years 2 months)
Led moderation and policy enforcement for global short-video platforms, improving team accuracy by 15% through new review processes and training programs. Conducted RCA, developed inspection standards, and coordinated with strategy and operations to ensure regulatory compliance and timely execution of safety projects.
Education
Degrees, certifications, and relevant coursework
Institute of Engineering & Management
Bachelor of Business Administration, Business Administration
Grade: 6.1
Completed a Bachelor of Business Administration with a CGPA of 6.1 in 2018.
New Horizon High School
Higher Secondary (12th), Higher Secondary
Grade: 56.25%
Completed Higher Secondary (12th) with a score of 56.25% in 2015.
St. Helen High School
ICSE (10th), Secondary Education
Grade: 50%
Completed ICSE (10th) with a score of 50% in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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