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Souvik Banerji

@souvikbanerji

Trust & Safety specialist driving policy enforcement, training, and data-backed moderation improvements.

India
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What I'm looking for

I seek a role in Trust & Safety or content policy where I can lead moderation teams, improve enforcement accuracy, and apply data-driven process improvements within a collaborative, compliance-focused organization.

I am a results-driven Content Policy and Trust & Safety specialist with 5+ years of experience in content moderation, policy training, compliance, and data analysis for global short-video platforms. I have led moderator teams, developed enforcement standards, and improved operational processes to balance regulatory compliance and user safety.

I design and deliver policy training, create case studies and assessments, and lead quality audits that measurably improve enforcement accuracy and team performance. My work on projects across India and Bangladesh included market-specific policy enforcement and high-sensitivity moderation for issues like hate speech, child safety, and misinformation.

I combine hands-on moderation leadership with data-driven process optimization and RCA to reduce error rates and boost accuracy. I mentor teams through 1-on-1 coaching, coordinate cross-functionally on policy and regulatory updates, and consistently deliver improvements to KPIs and workflow efficiency.

Experience

Work history, roles, and key accomplishments

BL
Current

Community Content Specialist

Bytedance Ltd.

Aug 2019 - Present (6 years 2 months)

Led moderation and policy enforcement for global short-video platforms, improving team accuracy by 15% through new review processes and training programs. Conducted RCA, developed inspection standards, and coordinated with strategy and operations to ensure regulatory compliance and timely execution of safety projects.

Education

Degrees, certifications, and relevant coursework

IM

Institute of Engineering & Management

Bachelor of Business Administration, Business Administration

Grade: 6.1

Completed a Bachelor of Business Administration with a CGPA of 6.1 in 2018.

NS

New Horizon High School

Higher Secondary (12th), Higher Secondary

Grade: 56.25%

Completed Higher Secondary (12th) with a score of 56.25% in 2015.

SS

St. Helen High School

ICSE (10th), Secondary Education

Grade: 50%

Completed ICSE (10th) with a score of 50% in 2012.

Tech stack

Software and tools used professionally

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Souvik Banerji - Community Content Specialist - Bytedance Ltd. | Himalayas