Priyanka Hanumanth
@priyankahanumanth
Journalism and communications professional skilled in trust & safety, content moderation, and digital media.
What I'm looking for
I am a journalism and mass communication professional with hands-on experience in trust & safety and content moderation at a global services firm. I review and analyze user-generated profiles, audio, video, and text content, escalating and resolving issues while enforcing community guidelines.
At Accenture I have handled spam and abuse removal, payment-related issues including refunds and chargebacks, and acted as a mediator between sellers and buyers to resolve disputes. I serve as an advocate for user communities and work with tools and channels specific to content safety processes.
I hold a Master of Arts in Journalism & Mass Communication (First Division - Distinction) and a BA in the same field, and I supplement my core skills with MS Office, Canva, Adobe Photoshop, and Adobe Illustrator. I have created a travel blog and delivered workshops on digital media writing, demonstrating initiative and content-creation experience.
I am a quick learner, tech-savvy, and comfortable working under pressure and in teams to meet deadlines. I communicate fluently in English, Hindi, and Telugu and am focused on roles that leverage my content moderation, digital communication, and community-safety expertise.
Experience
Work history, roles, and key accomplishments
Reviewed and analysed user-generated profiles, audio, video and text content to remove spam and abusive material, investigated and escalated user-reported issues, and managed payment issues including refunds and chargebacks to resolve disputes.
Education
Degrees, certifications, and relevant coursework
Osmania University
Master of Arts, Journalism & Mass Communication
Grade: First Division - Distinction
Master of Arts in Journalism & Mass Communication completed in September 2024 with First Division - Distinction.
RBVRR Women’s College, Osmania University
Bachelor of Arts, Journalism & Mass Communication
Grade: 83%
Activities and societies: Wrote for college magazine and blog; conducted a workshop on Digital Media writing; Campus Ambassador activities
Bachelor of Arts in Journalism & Mass Communication completed in July 2022 with 83% overall.
Badruka Junior College for Girls
Higher Secondary Certificate, Commerce/Civics/Economics
Grade: 85%
Higher Secondary Examinations completed in April 2019 with 85% in Civics, Economics, and Commerce.
Sri Vidya Secondary School
High School Certificate, General Secondary Education
Grade: 72%
High School completed in April 2017 with 72% overall.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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