I'm looking for a customer service/Customer support, client relationship role where I can manage bookings, resolve customer issues, use CRM tools, and contribute to a strong customer experience.
LJ
Open to opportunities
Lijo joy
@lijojoy
I support travel customers, manage bookings, resolve issues, and build lasting client relationships.
IndiaWhat I'm looking for
I've supported customers at Jaz Travel and Travel Trivia Pvt Ltd, handling travel inquiries, domestic and international bookings, reservations, and service issues across calls, WhatsApp, and email.
I also bring sales experience from Fairvia, where I generated leads, converted prospects through outbound calls, promoted services, and maintained customer and sales records in CRM tools.
Experience
Work history, roles, and key accomplishments
JT
Current
Customer Service Executive
Jaz Travel
Jul 2022 - Present (4 years 2 months)
Handles customer inquiries via calls, WhatsApp, and email, resolves service-related issues, coordinates with internal teams, and maintains accurate customer records in CRM systems.
Education
Degrees, certifications, and relevant coursework
HS
Haryana Council of Open Schooling
XII, General Studies
Completed XII (Senior Secondary) education through the Haryana Council of Open Schooling.
Availability
Open to opportunities
Location
IndiaAuthorized to work in
Job categories
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