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LIANE MATHIAS ALMEIDA

@lianemathiasalmeida

I organize operations, teams, and client workflows for service businesses.

Brazil
Message

What I'm looking for

I'm looking for a remote Executive or Administrative Assistant role where I can organize complex workflows, manage schedules and communication, document processes, and provide dependable operational support.

I've managed operations, scheduling, client communication, and team coordination across service businesses for more than 20 years.

As a Managing Partner in an authorized appliance repair service business, I coordinated high-volume service calls, dispatch, invoicing, vendor relationships, staffing, and service documentation. I was recognized as a top-performing partner within the Electrolux authorized service network.

Since 2019, I've advised technical service business owners on operations, team management, and financial structuring. I created a consulting method that brings together people, processes, marketing, and finance to help owners move beyond daily firefighting.

I'm now seeking a remote Executive or Administrative Assistant role where I can bring practical systems, calendar management, process documentation, and reliable client support to a busy team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

VO

Vox2you

Communication & Public Speaking, Communication & Public Speaking

2025 - 2025

Completed Communication & Public Speaking training at Vox2you in 2025.

MS

MBM Business School

Advanced Business Management Program, Business Management

2024 - 2024

Completed the Advanced Business Management Program at MBM Business School in 2024.

SU

Sebrae / UNCTAD

Empretec, Entrepreneurship

2016 - 2016

Completed the Empretec entrepreneurship program by Sebrae / UNCTAD in 2016.

Fundação Getúlio Vargas (FGV) logoFF

Fundação Getúlio Vargas (FGV)

Postgraduate Certificate, Business Administration & Management

2004 - 2006

Postgraduate Certificate in Business Administration & Management from Fundação Getúlio Vargas (FGV) from 2004 to 2006.

Universidade Metodista de São Paulo logoUP

Universidade Metodista de São Paulo

Bachelor's Degree, Tourism and Hospitality Management

1999 - 2002

Bachelor's Degree in Tourism and Hospitality Management from Universidade Metodista de São Paulo from 1999 to 2002.

SS

Scio High School

High School Diploma, High School

1998 - 1999

High School Diploma obtained while studying abroad at Scio High School in the United States from 1998 to 1999.

Tech stack

Software and tools used professionally

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