LNlexia Ng'ang'a
@lexianganga
Administrative support professional focused on client onboarding and accurate case tracking.
KenyaWhat I'm looking for
I’m a detail-oriented Operations and Client Support professional with experience in immigration support, education services, and administrative coordination. I’ve supported UK visa application processes within education consultancy environments by preparing, reviewing, and coordinating document submissions.
In my roles, I ensured client documentation was complete, accurate, and aligned with requirements, while maintaining case tracking systems and monitoring application progress. I communicated updates and instructions clearly to clients, guided them on visa requirements, and supported administrative workflows through scheduling and onboarding.
I’m known for accuracy, organization, compliance, and timely execution. I work confidently with systems such as eCitizen and EFNS, the GOV.UK Visa Portal, and VFS Global / TLScontact, and I’m seeking a remote role in operations, virtual assistance, or client support.
Experience
Work history, roles, and key accomplishments
Educational Administrative Officer
Adleoli Limited
Handled student and client inquiries and guided application processes through document collection and completeness checks. Assisted with preparation and review of UK visa documents, maintained records, and scheduled consultations to support administrative workflows.
Immigration Support Assistant
Saclan International
Supported immigration application workflows by preparing, reviewing, and coordinating document submissions. Managed case tracking and communicated requirements and updates to clients while ensuring compliance with deadlines.
Education
Degrees, certifications, and relevant coursework
UNUniversity of Nairobi
Bachelor of Arts, Economics & Sociology
Ongoing Bachelor of Arts program in Economics and Sociology at the University of Nairobi.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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