Lewis Abundiz
@lewisabundiz
I’m a service and operations leader who builds client relationships, manages teams, and drives measurable growth.
What I'm looking for
I’m a bilingual, service-focused leader with over a decade of leadership experience across hospitality and client service. I’m known for building strong client relationships, managing high-value contracts, and aligning daily operations with guest experience and business outcomes.
In my current role, I oversee fast-paced, high-volume operations while leading teams of 25+ to improve service quality, productivity, and guest satisfaction. I manage budgeting and forecasting, optimize inventory and costs through vendor negotiations, coordinate events and logistics, and ensure ongoing compliance with health, safety, and licensing requirements.
I’ve also managed multi-outlet hospitality operations, including staffing, training, scheduling, and performance evaluations, and I’ve strengthened administrative efficiency in a health information environment by improving workflow, coordinating with insurance providers, and implementing quality control checks. Now, I’m actively transitioning into real estate and eager to bring my relationship-building, operational management, and sales-driven mindset to a new growth-focused role.
Experience
Work history, roles, and key accomplishments
Service and Operations Manager
Amante Italian Restaurant
Dec 2023 - Present (2 years 6 months)
Oversee daily operations in a high-volume restaurant, leading a team of 25+ employees to improve service quality and guest satisfaction while managing budgeting, forecasting, inventory, and vendor negotiations to support profitability.
Hospitality Operations Manager
Pacifica Hotels
Jan 2019 - Feb 2024 (5 years 1 month)
Led multi-outlet hospitality operations across high-volume restaurants and bars, managing and developing a team of 30+ employees while negotiating vendor relationships to reduce costs and drive consistent service and revenue growth.
Health Information Manager
M.D.I.A
Mar 2012 - Nov 2018 (6 years 8 months)
Managed medical records operations for a multi-provider imaging practice, maintaining accurate confidential records and regulatory compliance while streamlining documentation workflows and coordinating with insurance companies to reduce delays and resolve coverage discrepancies.
Education
Degrees, certifications, and relevant coursework
National Association of Realtors
Member, Real Estate
Member of the National Association of Realtors, with an expiration date of October 2026.
Availability
Location
Authorized to work in
Job categories
Skills
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