Lesly KessiaLK
Open to opportunities

Lesly Kessia

@leslykessia

Hardworking job seeker eager for an entry-level data entry position.

United States

What I'm looking for

I am looking for a supportive work environment that values teamwork and offers opportunities for growth.

I am a dedicated and passionate individual with a strong background in customer service and marketing. My experience as a Customer Care Representative at MTN Rwanda honed my ability to respond effectively to customer needs, ensuring satisfaction through prompt problem-solving. I thrive in fast-paced environments and enjoy helping teams achieve their goals.

In addition to my customer service experience, I have worked as a Marketing Officer, where I successfully boosted brand awareness and managed marketing campaigns. My educational background in Information Technology from Adventist University of Central Africa complements my practical skills, particularly in data entry and digital marketing. I am eager to leverage my organizational skills and commitment to excellence in an entry-level position.

Experience

Work history, roles, and key accomplishments

CL

Laundromat Attendant

Columbia Laundry

Jun 2023 - Present (2 years)

Provided excellent customer service as a laundromat attendant. Assisted customers with their needs and maintained a clean and organized environment.

FH

Behavioral Health Technician

Fulton State Hospital

Jan 2023 - Present (2 years 5 months)

Provided compassionate care and support to patients with mental health disorders. Monitored and documented client progress, behaviors, and medication usage.

MR

Customer Care Representative

MTN Rwanda

Feb 2022 - Present (3 years 4 months)

Responded to customer needs through competent customer service and prompt problem-solving. Assisted call-in customers with questions and orders, addressing complaints with timely solutions. Helped a large volume of customers daily with a positive attitude and focus on satisfaction.

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, General Studies

Completed high school education, acquiring foundational knowledge across various subjects.

AA

Adventist University of Central Africa

Unknown, Information Technology

Pursued studies in Information Technology, gaining knowledge in relevant technical areas.

Tech stack

Software and tools used professionally

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Lesly Kessia - Laundromat Attendant - Columbia Laundry | Himalayas