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LK@leslykessia
Hardworking job seeker eager for an entry-level data entry position.
United StatesI am a dedicated and passionate individual with a strong background in customer service and marketing. My experience as a Customer Care Representative at MTN Rwanda honed my ability to respond effectively to customer needs, ensuring satisfaction through prompt problem-solving. I thrive in fast-paced environments and enjoy helping teams achieve their goals.
In addition to my customer service experience, I have worked as a Marketing Officer, where I successfully boosted brand awareness and managed marketing campaigns. My educational background in Information Technology from Adventist University of Central Africa complements my practical skills, particularly in data entry and digital marketing. I am eager to leverage my organizational skills and commitment to excellence in an entry-level position.
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Work history, roles, and key accomplishments
Columbia Laundry
Jun 2023 - Present (2 years 5 months)
Provided excellent customer service as a laundromat attendant. Assisted customers with their needs and maintained a clean and organized environment.
Fulton State Hospital
Jan 2023 - Present (2 years 10 months)
Provided compassionate care and support to patients with mental health disorders. Monitored and documented client progress, behaviors, and medication usage.
MTN Rwanda
Feb 2022 - Present (3 years 9 months)
Responded to customer needs through competent customer service and prompt problem-solving. Assisted call-in customers with questions and orders, addressing complaints with timely solutions. Helped a large volume of customers daily with a positive attitude and focus on satisfaction.
Supermarket
Jan 2021 - Present (4 years 10 months)
Boosted brand awareness and generated leads while managing internal and external marketing campaigns. Consulted with product development teams to enhance products based on customer interest data. Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education, acquiring foundational knowledge across various subjects.
Unknown, Information Technology
Pursued studies in Information Technology, gaining knowledge in relevant technical areas.
Software and tools used professionally
United StatesYou can contact Lesly and 90k+ other talented remote workers on Himalayas.
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