Open to opportunities

Giavanna l

@giavannal

Message

Detail-oriented data entry specialist with strong customer service skills.

Zimbabwe

Message

What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and customer service experience in a supportive and dynamic environment.

I am a dedicated professional with experience in customer service and data entry. My recent role as a Data Entry Specialist at ABC Legal Services honed my skills in managing sensitive information and maintaining accuracy while handling various administrative tasks. I take pride in my ability to organize and streamline processes, ensuring that all records are up-to-date and accessible.

In addition to my data entry experience, I have a background in hospitality and office administration. As a Front Desk Representative at Essentia Health, I developed strong communication skills while managing multi-line phone systems and scheduling appointments. My commitment to providing excellent customer service has been a consistent theme throughout my career, whether assisting visitors or supporting staff in a busy office environment.

Experience

Work history, roles, and key accomplishments

Front Desk Representative

Essentia Health

Jun 2024 - Sep 2024 (3 months)

Greeted and assisted visitors in a professional manner, managed multi-line phone systems, scheduled appointments, and maintained a clean and organized reception area. Handled administrative tasks such as filing, data entry, and mail distribution while providing excellent customer service and ensuring smooth daily front desk operations.

Customer Service Multi Line Phone Systems Scheduling Data Entry Mail Distribution Administrative Support Visitor Assistance

Data Entry Specialist

ABC Legal Services

Jun 2023 - Dec 2023 (6 months)

Entered contact information into spreadsheets, updated Microsoft Word/Excel records, and filed and organized both paper and electronic documents. Assisted with data cleanup projects while maintaining accuracy when handling sensitive information.

Data Entry Microsoft Word Microsoft Excel Google Sheets Document Management Record keeping Spreadsheet Management

Volunteer Office Assistant

Family Enhancement Center

Dec 2022 - Dec 2022 (0 months)

Provided administrative support by organizing files, answering phones, responding to emails, and assisting with data entry and document preparation. Helped maintain an efficient and professional office environment while supporting staff with various tasks and offering excellent customer service to visitors and clients.

Administrative Support File Organization Data Entry document preparation Customer Service Administrative Assistant Client Relations Communication

Room Attendant

Comfort Inn (Choice Hotels)

Mar 2021 - Aug 2021 (5 months)

Performed daily cleaning and maintenance of guest rooms and common areas to hotel standards, including making beds, replenishing linens and toiletries, vacuuming, and sanitizing surfaces. Ensured high levels of cleanliness and guest satisfaction while reporting maintenance issues and following all safety and hygiene procedures.