Leslie Hernandez
@lesliehernandez
Talent Acquisition Analyst with expertise in process optimization.
What I'm looking for
I am a dedicated Talent Acquisition Analyst and Change Management Process Analyst with over 2 years of experience in the technology sector. My journey has been focused on building high-performing teams and optimizing processes to enhance operational efficiency. I have successfully led recruitment efforts in tech companies, ensuring a seamless experience for candidates from the initial outreach to onboarding.
In my current role at Lean Solutions Group, I support HR systems administration and documentation while creating user-friendly manuals to assist employees during organizational changes. My analytical skills allow me to identify gaps and improvements in existing processes, fostering an engaging environment that encourages employee participation. I am passionate about continuous improvement and ensuring effective talent management to drive organizational success.
Experience
Work history, roles, and key accomplishments
Change Management Process Analyst
Lean Solutions Group
Jun 2024 - Present (1 year 1 month)
Supported HR systems administration and documentation, creating user-friendly manuals and reference guides to minimize disruption during organizational change. Analyzed existing processes to identify issues and improvements, managing internal communications and fostering an engaging learning environment.
Talent Acquisition Analyst
Lean Solutions Group
Jan 2023 - Present (2 years 6 months)
Managed end-to-end talent acquisition, from identifying hiring needs to onboarding, ensuring a seamless candidate experience. Enhanced employee experience by evaluating talent needs and collaborating with hiring managers to design ideal candidate profiles, utilizing advanced tech platforms for recruitment optimization.
Talent Acquisition Trainee
Pluriza SAS
Jun 2022 - Present (3 years 1 month)
Managed candidate outreach, job postings, and conducted interviews to assess candidate profiles, ensuring alignment with client requirements. Presented shortlisted candidates to international clients, coordinating follow-ups and organizing wellness activities to promote a positive work environment.
Tech Support Agent
Atlantic Quantum Innovations
Mar 2020 - Present (5 years 4 months)
Offered first-line support to end-users by troubleshooting and resolving hardware, software, and network-related issues via various channels. Identified complex issues and escalated them to senior technicians, maintaining detailed logs of user issues and resolutions in the ticketing system.
Education
Degrees, certifications, and relevant coursework
Universidad del Norte
Psychology Major, Psychology
Completed a comprehensive curriculum in Psychology, gaining a deep understanding of human behavior, cognitive processes, and research methodologies. Developed strong analytical and problem-solving skills applicable to various professional settings.
Availability
Location
Authorized to work in
Social media
Job categories
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