Leslie Hernandez - Change Management Process Analyst - Lean Solutions Group | Himalayas
Leslie HernandezLH
Open to opportunities

Leslie Hernandez

@lesliehernandez

Talent Acquisition Analyst with expertise in process optimization.

Colombia
Message

What I'm looking for

I am looking for a role that values collaboration, continuous improvement, and offers opportunities for professional growth.

I am a dedicated Talent Acquisition Analyst and Change Management Process Analyst with over 2 years of experience in the technology sector. My journey has been focused on building high-performing teams and optimizing processes to enhance operational efficiency. I have successfully led recruitment efforts in tech companies, ensuring a seamless experience for candidates from the initial outreach to onboarding.

In my current role at Lean Solutions Group, I support HR systems administration and documentation while creating user-friendly manuals to assist employees during organizational changes. My analytical skills allow me to identify gaps and improvements in existing processes, fostering an engaging environment that encourages employee participation. I am passionate about continuous improvement and ensuring effective talent management to drive organizational success.

Experience

Work history, roles, and key accomplishments

LG
Current

Change Management Process Analyst

Lean Solutions Group

Jun 2024 - Present (1 year 1 month)

Supported HR systems administration and documentation, creating user-friendly manuals and reference guides to minimize disruption during organizational change. Analyzed existing processes to identify issues and improvements, managing internal communications and fostering an engaging learning environment.

LG

Talent Acquisition Analyst

Lean Solutions Group

Jan 2023 - Present (2 years 6 months)

Managed end-to-end talent acquisition, from identifying hiring needs to onboarding, ensuring a seamless candidate experience. Enhanced employee experience by evaluating talent needs and collaborating with hiring managers to design ideal candidate profiles, utilizing advanced tech platforms for recruitment optimization.

PS

Talent Acquisition Trainee

Pluriza SAS

Jun 2022 - Present (3 years 1 month)

Managed candidate outreach, job postings, and conducted interviews to assess candidate profiles, ensuring alignment with client requirements. Presented shortlisted candidates to international clients, coordinating follow-ups and organizing wellness activities to promote a positive work environment.

AI

Tech Support Agent

Atlantic Quantum Innovations

Mar 2020 - Present (5 years 4 months)

Offered first-line support to end-users by troubleshooting and resolving hardware, software, and network-related issues via various channels. Identified complex issues and escalated them to senior technicians, maintaining detailed logs of user issues and resolutions in the ticketing system.

Education

Degrees, certifications, and relevant coursework

Universidad del Norte logoUN

Universidad del Norte

Psychology Major, Psychology

Completed a comprehensive curriculum in Psychology, gaining a deep understanding of human behavior, cognitive processes, and research methodologies. Developed strong analytical and problem-solving skills applicable to various professional settings.

Tech stack

Software and tools used professionally

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