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Santiago de Cuadra Cáceres

@santiagodecuadraccer

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HR and Talent Acquisition professional at Whirlpool Corporation who reduced regional service timelines by 28%.

Colombia

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At Whirlpool Corporation, I analyze labor costs, forecast HR Ops budgets, and evaluate HR metrics. I also support payroll inputs and client requests through ServiceNow, and help standardize regional processes; the average service level agreement timeline was reduced by 28%.

Previously, I managed end-to-end talent acquisition for white-collar roles across multiple markets. For Digital LAB, I recruited and onboarded the Tech/Digital squad, including tech leaders, product owners, designers, and developers, and supported the Regional Internship Development Program (IDP Digitalent).

Earlier, I handled recruitment for retail roles at Dollarcity, tech roles at OmniBnk (Omni Technologies), and HR procedures at SC Johnson & Son. My work has included employer branding, workforce planning, HR metrics and analytics, and employee engagement.

Experience

Work history, roles, and key accomplishments

Current

HR Ops & TA Senior Analyst CCA + ARG

Current

Whirlpool Corporation

Apr 2023 - Present (3 years 6 months)

Analyze labor costs, forecast HR Ops budget, and evaluate HR metrics using HRIS SuccessFactors and dashboards. Support Shared Service, HR Payroll, and Data Management Unit in processing payroll inputs and addressing client requests through ServiceNow.

HRIS SuccessFactors ServiceNow HR Metrics Data Analysis Budgeting Process Improvement SOPs SLA Management

Talent Acquisition Sr Analyst

Whirlpool Corporation

Sep 2021 - Apr 2023 (1 year 7 months)

Managed end-to-end talent acquisition for white-collar positions across multiple countries in Latin America. Recruited and onboarded tech/digital teams for the B2C business unit and supported employer branding initiatives.

Talent Acquisition End to End Recruitment Employer Branding Tech Recruitment Onboarding Stakeholder Management Communication Strategy

HRBP Specialist

Dollarcity

Jul 2020 - Sep 2021 (1 year 2 months)

Conducted end-to-end talent acquisition for retail blue-collar positions in Colombia. Managed high-volume recruitment for new store openings and seasonal workforce, averaging 40 monthly hires.

Talent Acquisition High Volume Recruitment Hiring Documentation Retail

Recruitment & Hiring Analyst

OmniBnk (Omni Technologies)

Jul 2019 - Dec 2019 (5 months)

Conducted end-to-end talent acquisition for tech positions in Colombia, including data scientists and developers. Established a talent acquisition process for a fast-growing startup/fintech.

Talent Acquisition Tech Recruitment Process Development Startup Environment