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LeSheena Wilson

@lesheenawilson

Medical Receptionist at Crisp Regional Hospital Health Services, coordinating urgent care access for approximately 50 patients daily.

United States

Message

At Crisp Regional Hospital Health Services, I coordinate scheduling, registration, and check-in for an urgent care operation serving approximately 50 patients daily. I also handle inbound calls and update patient and insurance information in Cerner.

I verify insurance eligibility through Availity, UnitedHealthcare provider resources, GAMMIS, and other payer portals. I also support front-end billing workflows by collecting copayments and maintaining patient account information.

As a Floating Medical Assistant at Crisp Regional Hospital Health Services, I supported multiple clinics with scheduling, registration, and patient follow-up. During the EHR transition, I entered patient information in eClinicalWorks and later Cerner, and supported referrals and medical-record workflows.

Experience

Work history, roles, and key accomplishments

Current

Medical Receptionist

Current

Crisp Regional Hospital Health Services

Mar 2025 - Present (1 year 7 months)

Coordinate patient scheduling, registration, and check-in for a high-volume urgent care setting serving approximately 50 patients per day. Manage inbound calls, verify insurance eligibility, and maintain accurate EHR documentation.

Cerner Availity UHC Provider Portal GAMMIS Outlook Microsoft Teams Patient Scheduling Insurance Verification Electronic Health Records (EHR)

Floating Medical Assistant

Crisp Regional Hospital Health Services

Jul 2021 - Mar 2025 (3 years 8 months)

Supported multiple clinics and providers with patient scheduling, registration, insurance verification, and administrative workflows. Maintained accurate electronic records and coordinated communication among patients, providers, and clinical teams.

eClinicalWorks Cerner Patient Scheduling Insurance Verification Electronic Health Records (EHR)Referral Coordination

Medical Assistant

Crisp Regional Pediatrics

Apr 2021 - Jul 2021 (3 months)

Assisted with patient scheduling, registration, insurance information collection, and electronic record updates. Entered patient histories and vital signs into the electronic medical record and organized outside medical records.

Electronic Health Records (EHR)Patient Scheduling Patient Registration Vital Signs