At The Law Offices of James L. Arrasmith, A.P.C., I managed client billing and accounts receivable, working with attorneys, accounting staff and management to resolve account issues and maintain accurate financial records.
I audited time entries, rates and expenses against attorney-client agreements, identifying duplicate charges, unsupported fees and billing errors. I also reconciled invoices, payments, trust transfers, credits and refunds in PracticePanther.
I investigated billing disputes through case records, correspondence and work product, then documented findings and explained itemised charges to clients. I coordinated approved credits, refunds and account closures, escalating legal and case-specific questions to the responsible attorneys.
My earlier financial services experience includes advising clients on debt management and budgeting at Spring Housing, managing arrears at Zopa Bank Ltd and Places for People, and supporting customers with payment plans and account queries at Quidmarket and Morses Club PLC.
