At DAC BEACHCROFT, I supported end-to-end e-billing and client billing, investigating payment queries and billing discrepancies and helping resolve outstanding account balances. I also supported payment allocations, reallocations, credit notes, and account adjustments.
On the selected Liberty aged debt and payment resolution project, I supported a detailed review of approximately £3 million in outstanding invoices. I maintained Excel tracking, liaised with stakeholders and clients, and contributed to an initial reduction of approximately 20% in outstanding debt.
Before that, as a Revenue Assistant, I supported revenue and billing administration, maintained invoice and client account information, and investigated payment and invoice queries. I also maintained Excel-based reports and trackers to monitor billing and revenue activity.
My finance systems experience includes Elite 3E, Legal X, Legal Tracker, Oracle, Sage, and Xero. I’ve also supported process improvement and knowledge transfer, working with finance teams, clients, and other stakeholders to resolve account issues.

