Leone Karuoya

Handled inbound and outbound customer calls, sales conversations, and customer service enquiries. Generated, qualified, and followed up with potential customers while maintaining records using JustCall and Google Sheets.

Label and categorise data to support machine-learning and AI projects. Transcribe audio content into written text with accuracy and clarity.

Entered, updated, and organised digital records and spreadsheets. Conducted online research and supported administrative tasks.

Managed daily sales activities and supported achievement of sales targets. Supervised employees, handled customer enquiries, and supported stock monitoring and showroom organisation.

Promoted products and services, engaged customers, answered questions, and supported sales.

Handled data entry, online research, administrative tasks, and information management using spreadsheets and digital tools.

Supported customer service, record keeping, and general administrative duties.

Pursued a Diploma in Information Technology, developing skills in IT, coding, and programming.