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Leonardo OrdoricaLO
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Leonardo Ordorica

@leonardoordorica

Customer success professional with 20+ years leading client-facing businesses and teams.

Mexico
Message

At BNI Mexico City West, I rebuilt membership from 146 to 246 after a pandemic drop by focusing on member success, retention, and individual attention.

I re-engaged members around their business needs, supported renewals with flexible payment options, and trained members on the BNI methodology. I also organized networking events to strengthen business connections.

At SEGUROS MONTERREY NEW YORK LIFE, I matched clients with tailored life and health policies through needs assessments. As Partner, Sales Manager, I recruited, trained, and led eight insurance agents.

At Vitareduct, I built the business around a product developed by my parents, guiding its product development, branding, marketing, and sales. I also developed and trained a network of 20 retail distributors across Mexico and co-founded MTR Mechanics.

Experience

Work history, roles, and key accomplishments

MM

Co-Founder

MTR Mechanics

May 2025 - Aug 2026 (1 year 3 months)

Co-founded an auto repair shop in Mexico City.

SL

Insurance Agent

Seguros Monterrey New York Life

Oct 2018 - Oct 2020 (2 years)

Matched clients with tailored life and health policies through needs assessments; reached 53 policies.

SL

Partner, Sales Manager

Seguros Monterrey New York Life

Mar 2015 - Sep 2017 (2 years 6 months)

Recruited, trained, and led 8 insurance agents; 7 of 8 held 'green' productivity status, well above the typical average.

VI

General Manager

Vitareduct

Aug 2005 - Jul 2012 (6 years 11 months)

Built the business from the ground up, leading product development, branding, marketing, sales, and relationships with manufacturers and suppliers. Developed and trained a network of 20 retail distributors.

Education

Degrees, certifications, and relevant coursework

UC

Universidad Metropolitana Latin Campus

Bachelor of Business Administration, Business Administration

Bachelor of Business Administration degree from Universidad Metropolitana Latin Campus.

Instituto Politecnico Nacional logoIN

Instituto Politecnico Nacional

Bionics Engineering, Bionics Engineering

Studied Bionics Engineering at UPIITA, part of Instituto Politecnico Nacional.

Tech stack

Software and tools used professionally

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