At Decskill - Tecnologias de Informação, I support end users and maintain computer and network systems. I troubleshoot hardware, software, and network issues, and manage accounts and access through Active Directory and Office 365.
I implement security protocols, support firewalls and endpoint protection, and manage backup and disaster recovery procedures. I also provide support for Microsoft Exchange and Azure, and configure MFA using Microsoft Authenticator and Okta.
For Slipstream IT operations across Europe, I coordinate equipment distribution, inventory management, and logistical support. I also provide remote configuration support and help maintain collaboration platforms and technical documentation.
