At Continental, I supported production users working with specialized assembly software and computer-controlled systems, troubleshooting issues and helping restore normal operations. I investigated incidents by reviewing system parameters, scripts, logs, equipment records, and test data.
I managed SAP Plant Maintenance workflows and coordinated technical escalations with Engineering, Maintenance, Production, and IT Security. I also supported a migration to compact industrial computers and coordinated software update schedules.
Through independent computer support, I diagnosed laptop issues, installed operating systems, and performed hardware upgrades and maintenance. I also use Ubuntu Linux on personal hardware, and in my current role at CPS Servicios Especializados I perform preventive maintenance and inspections on refrigeration systems and electrical control panels.
