Lee-Ann Kucherera

I am a senior virtual assistant with a BA (Hons) and over five years providing high-stakes support to leaders in healthcare and real estate. I focus on reclaiming executive time through meticulous operational management and reliable execution.

In real estate, I architect CRM automations and manage listing lifecycles end-to-end, driving a 22% increase in qualified appointments and maintaining full compliance with Texas regulations. I also direct digital marketing efforts that boosted organic social engagement by 35%.

In healthcare, I optimized EMR patient intake workflows to reduce processing time by 20% per patient and handled sensitive medical records, insurance verifications, and credentialing with zero compliance infractions. I have acted as primary gatekeeper for medical leadership across multiple time zones.

I am proficient in Asana, Trello, Google Workspace, Canva, Mailchimp, QuickBooks, and EMR systems, and hold certifications including IELTS Band 7.5, REVA, and CHPS. I deliver dependable, “fire-and-forget” support that scales executive effectiveness.