Open to opportunities

Lebo, Lizubil-mary Lebo

@lebolizubil-marylebo

Customer Service Representative with 2+ years of experience providing phone, email and chat support. Skilled in communication, CRM and problem-solving

Nigeria

Message

What I'm looking for

I am looking for a job where I can contribute positively to the team while also developing my skills. I’m looking for a company that values professionalism, teamwork, and growth, and I hope to gain experience that will help me become better in customer relations and problem-solving.

Dedicated Customer Service Representative and Customer Support Specialist with 2+ years of experience delivering exceptional service across phone, email, and chat channels. Proven track record of maintaining 95%+ customer satisfaction while managing 30+ daily inquiries. Skilled in customer communication, active listening, problem-solving, complaint resolution, CRM documentation, and providing timely, professional support across multiple channels.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Arris Label

Jan 2024 - Mar 2026 (2 years 2 months)

I was a Customer Service Representative at Arris Label, a clothing brand. Where I handled customers complaints and inquiries, gave accurate product informations and solved customers problems.

Customer Service Customer Support Customer Experience Customer Relationship Management Customer Retention Customer Success

Customer Support Agent

Tina's Healthcare

Sep 2022 - Nov 2023 (1 year 2 months)

I was a Customer Support Agent at Tina’s Healthcare, a private Healthcare company. Where I support patients with booking appointments and handled inquiries.

Customer Support Customer Relationship Management Customer Retention Customer Service