LELeanette Estrada
@leanetteestrada
Detail-oriented Medical Records Coordinator with a focus on efficiency.
United StatesWhat I'm looking for
I am a dedicated Medical Records Coordinator with a proven track record of streamlining processes and enhancing operational efficiency. At Spring Health, I successfully reduced medical record processing time by 30% through the implementation of DocuSign for patient authorization forms. My commitment to maintaining a consistent workflow has ensured that all requests are processed within 24-48 hours, achieving a remarkable 95% customer satisfaction rating.
Prior to my current role, I served as a Patient Care Coordinator at Bonmente Mental Health, where I improved verification accuracy by 25% and established a comprehensive database that expedited medical record retrieval by 30%. My attention to detail and adherence to HIPAA regulations have consistently resulted in zero privacy violations throughout my career. I thrive in collaborative environments and am passionate about fostering relationships with providers, patients, and internal teams to enhance overall care delivery.
Experience
Work history, roles, and key accomplishments
Medical Records Coordinator
Spring Health
May 2022 - Present (3 years 1 month)
Streamlined medical record request processing by utilizing DocuSign for efficient handling of patient authorization forms, resulting in a 30% reduction in processing time. Maintained a consistent workflow by processing all requests within 24-48 hours and managed daily administrative tasks including email responses and FMLA claim support within Zendesk. Established and maintained a comprehensive me
Patient Care Coordinator
Bonmente Mental Health
Apr 2020 - Mar 2022 (1 year 11 months)
Analyzed patient release of information and communicated information to clinical staff, resulting in a 25% increase in verification accuracy. Established and maintained a comprehensive database of medical records to expedite retrieval, improving efficiency by 30%. Conducted regular audits of patient records and documentation processes, ensuring 100% compliance with HIPAA regulations.
Administrative Clinician Assistant
Mount Saint Mary’s University
Mar 2017 - Oct 2019 (2 years 7 months)
Participated in quality improvement initiatives to enhance patient satisfaction and streamline processes, achieving a 10% increase in satisfaction. Developed and directed training programs for new staff on patient intake processes, HIPAA compliance, and customer service. Ensured HIPAA compliance by accurately documenting patient information and uploading records with 100% accuracy.
Education
Degrees, certifications, and relevant coursework
MUMount Saint Mary’s University
Bachelor of Arts, Applied Psychology
Completed a Bachelor of Arts in Applied Psychology, focusing on the practical application of psychological principles. Gained foundational knowledge in various areas of psychology.
Availability
Location
United StatesAuthorized to work in
Job categories
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