Lea Catubig
@leabc
Customer-focused secondary education graduate with strong communication and analytical skills.
What I'm looking for
I am a Bachelor of Secondary Education - Mathematics graduate with hands-on experience in customer service, tutoring, and administrative support. I graduated with Academic Distinction and consistently made the Dean's List while serving as Mathematics Department Auditor.
My work history includes roles as a customer representative at Optum Global Solutions, personal assistant at a resort, barangay worker under SPES, and a personal tutor—each role sharpening my communication, critical thinking, and ability to perform under pressure.
I bring a dependable work ethic, media and television literacy, and experience representing student government and school organizations. I am eager to apply my teaching background and customer-facing experience to a role that values clear communication and continuous growth.
Experience
Work history, roles, and key accomplishments
Customer Representative
Optum Global Solutions
Oct 2024 - Apr 2025 (6 months)
Handled customer inquiries and support tasks for Optum Global Solutions in Alabang, Muntinlupa from October 2024 to April 2025, improving service responsiveness.
Personal Tutor
Self Employed
Jan 2020 - Dec 2022 (2 years 11 months)
Provided one-on-one tutoring to students in Mauban, Quezon, improving academic performance between 2020 and 2022.
Barangay Worker (SPES)
Special Program for Employment of Students
May 2022 - Jun 2022 (1 month)
Performed community and barangay-level duties under the SPES initiative during May–June 2022, supporting local programs and administrative tasks.
Personal Assistant
Paradiso Amadeo Resort and Hotel
Jan 2016 - Dec 2018 (2 years 11 months)
Provided administrative and guest support at a resort, managing schedules, coordinating services, and ensuring guest satisfaction from 2016–2018.
Education
Degrees, certifications, and relevant coursework
Pambayang Kolehiyo ng Mauban
Bachelor of Secondary Education, Secondary Education - Mathematics
2020 - 2024
Grade: Graduated with Academic Distinction; Consistent Dean's Lister
Activities and societies: Mathematics Department’s Auditor (2022–2023)
Bachelor of Secondary Education majoring in Mathematics; graduated with Academic Distinction and served as Mathematics Department Auditor (2022–2023).
Dr. Maria D. Pastrana National High School
Senior High School Diploma, Senior High School
2018 - 2020
Activities and societies: Honor student (Grades 11–12); Media and Television Literate
Completed senior high school with honors and developed media and television literacy and effective communication skills.
Liwayway National High School
Junior High School Diploma, Secondary Education
2014 - 2018
Activities and societies: Consistent honor student (Grades 7–10); SSG representative
Completed junior high school and was a consistent honor student from grade 7 to grade 10 and served as SSG representative.
Liwayway Elementary School
Primary School Diploma, Elementary Education
2008 - 2014
Activities and societies: Consistent honor student; YES-O representative
Completed elementary education with consistent honor student recognition and served as YES-O representative.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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