Laxmi Kadappanavar

Working in Learning Product Support team, resolving participant queries related to MyLearning and Workday profiles and training status. Responded to customer queries via email, live chat, and ticketing systems, triaging tickets and providing troubleshooting support.

Worked in the Learning Product Support team, resolving participant queries related to MyLearning and Workday profiles and training status. Responded to customer queries via email, live chat, and ticketing systems, triaging non-voice and voice tickets and providing troubleshooting support.

Resolved participant queries related to MyLearning and Workday profiles and training status. Responded to customer queries via email, live chat, and ticketing systems, triaging tickets and providing detailed information and troubleshooting support.

Managed participant queries related to training within the PQM team, triaging email inquiries for all Market Units. Gained experience impersonating learner profiles, checking training status, and overseeing LMS activities like course and session management.

Managed participant queries related to training within the PQM team, triaging email inquiries for all Market Units. Gained experience in impersonating learner profiles, checking training status, and overseeing LMS activities like course and session management.

Provided placement-oriented communication and soft skills training, managing training and placement activities for an assigned center. Acted as a liaison for stakeholders and clients, contributing as a Data Analyst for over 60 colleges.

Taught English and Science subjects to students at Cambridge English Medium School. Developed lesson plans and educational materials to facilitate student learning and engagement.

Managed participant queries related to training programs, triaging email inquiries for various Market Units. Gained experience in learner profile impersonation, LMS activities like course and roster management, and monitoring query volumes and SLA deliverables.

Delivered placement-oriented communication and soft skills training, managing training and placement activities for an assigned center. Contributed as a Data Analyst for over 60 colleges and achieved a 100% placement ratio for 250+ trained students.

Provided placement-oriented communication and soft skills training, managing training and placement activities for an assigned center. Contributed as a Data Analyst for over 60 colleges and developed curriculum and content for the training program.

Taught English and Science subjects at the secondary school level. Developed lesson plans and assessed student progress.

Taught English and Science subjects to students at Cambridge English Medium School. Responsible for lesson planning, classroom management, and student assessment.

Provided online tutoring services, solving NEET and JEE level questions for high school students. Supported students using platforms like Doubtnut and Brainly.

Provided online tutoring services, solving NEET and JEE level questions for high school students. Utilized platforms like Doubtnut and Brainly to deliver educational support.

Provided online tutoring services, solving NEET and JEE level questions for high school students. Utilized platforms like Doubtnut and Brainly to assist students with complex problems.

Grade: 72%

Pursued a Bachelor of Education degree. The curriculum focused on developing teaching skills and understanding educational theories and practices.

Grade: 72%

Completed a Master of Science degree with a specialization in Physics. The program involved advanced coursework and research in various areas of physics.