Lavisa Myra
@lavisamyra
Food and beverage server specializing in buffet, payment, and upselling in Nairobi.
What I'm looking for
I’m a food and beverage server with over 3 years’ experience in Nairobi, focused on order management, payment processing, and upselling. I stay current on menu items and make targeted recommendations that match individual customer needs.
As a Buffet Attendant at Emara Ole Sereni 5 Star Hotel (April 2023 – October 2025), I greeted guests, monitored buffet stations, and ensured items stayed fresh, well-presented, and replenished promptly. I coordinated with kitchen staff for smooth refilling, supported dietary inquiries and special requests, managed guest flow during peak hours, and handled portion control to minimize food waste.
Earlier, I worked as a Waitress at Paradiso Restaurant (October 2021 – February 2023). I delivered food and drinks discreetly, set up tables and linens, took cash or credit card payments, and performed bar closing duties including cleaning, sanitizing, and replenishing stock. I also streamlined service with the kitchen staff—reducing hours—and increased customer satisfaction scores by 20%, while upselling premium items that resulted in a 15% increase in average check size.
I bring strong restaurant and buffet service knowledge, including special dietary requirements, allergy awareness, and general food safety standards. I’m motivated by creating a welcoming dining atmosphere and delivering accurate, attentive service from reservation to seating.
Experience
Work history, roles, and key accomplishments
Buffet Attendant
Emara Ole Sereni 5 Star Hotel
Apr 2023 - Oct 2025 (2 years 6 months)
Greeted guests and managed buffet stations by monitoring freshness, presentation, and timely refilling. Coordinated with kitchen staff, set up/broke down buffet stations, and supported upselling while handling POS operations and allergy-aware service.
Waitress
Paradiso Restaurant
Oct 2021 - Feb 2023 (1 year 4 months)
Provided warm guest service and delivered food and drinks discreetly while coordinating with kitchen staff to streamline service. Handled table setup, dietary request communication, bar closing cleaning/sanitizing, and cash/credit card payments; increased customer satisfaction by 20% and average check size by 15% through premium upselling.
Education
Degrees, certifications, and relevant coursework
Nairobi Aviation College
Diploma in Travel and Tourism, Travel and Tourism
Completed a Diploma in Travel and Tourism at Nairobi Aviation College in 2021.
St. Annes High School
Kenya Certificate of Secondary Education
Earned the Kenya Certificate of Secondary Education from St. Annes High School in 2018.
Availability
Location
Authorized to work in
Job categories
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