Lauren Stophel
@laurenstophel
I lead healthcare revenue cycle operations that accelerate recovery, reduce aged AR, and improve reimbursement performance.
United StatesWhat I'm looking for
I lead enterprise credit balance and revenue recovery operations at Med-Metrix for eight multi-state healthcare clients. I oversee a 47-person onshore and offshore team supporting credit resolution, reimbursement analysis, accounts receivable management, and refund operations.
I build KPIs, executive dashboards, and client reporting to improve inventory, aging, recovery rates, quality, turnaround times, and financial performance. I also lead BOT development and RPA initiatives that reduce manual effort and accelerate account resolution.
Previously, I oversaw end-to-end AR operations at Medical Billing & Management Services for a client generating more than $1M in daily claims volume. I led 70+ team members, partnered with clients and executives on revenue cycle strategy, and improved AR performance through denials reduction, workflow improvements, compliance, and reimbursement analysis.
Experience
Work history, roles, and key accomplishments
Credits Manager
Lead enterprise credit balance and revenue recovery operations for eight multi-state healthcare clients, ensuring regulatory compliance and financial accuracy. Direct a team of 47 professionals and manage KPIs, dashboards, and RPA initiatives.
Assistant Regional Vice President – AR
Medical Billing & Management Services
Oversaw end-to-end accounts receivable operations for a client generating over $1M daily in claims volume. Managed a team of 70+ onshore and offshore staff, established KPIs, and led continuous improvement initiatives.
Education
Degrees, certifications, and relevant coursework
Consolidated School of Business
Associate Degree, Medical Administrative Assistant
Earned an Associate Degree in Medical Administrative Assistant from the Consolidated School of Business.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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