Randesha Dennis

I am a results-driven Revenue Cycle Leader with over 15 years of experience in healthcare financial operations, specializing in home infusion billing and reimbursement management. My expertise lies in billing optimization, claims processing, denial management, and payer contract negotiation. I am adept at leveraging data analytics to drive cash flow improvement, reduce days sales outstanding (DSO), and minimize bad debt losses.

In my current role as Director of Revenue Cycle Management at Patient Care America, I oversee home infusion billing and collections, ensuring compliance with federal, state, and local regulations. I lead billing and reimbursement activities, optimizing claims submission processes to increase clean claim rates and reduce denials. My collaborative approach with finance, IT, and compliance teams has led to the development of standard operating procedures and technology-driven solutions that enhance operational efficiency and financial performance.

Passionate about staff training and process automation, I have successfully mentored billing specialists, ensuring adherence to industry best practices. I am committed to implementing innovative strategies that not only enhance operational efficiency but also contribute to the overall financial health of the organization.