At MedicoCX, I directed revenue cycle operations for 16 multi-specialty clinics across eight states, building the billing function from workflow design through staffing, standards, and reporting.
I led development of proprietary billing software, defining requirements, designing workflows, and testing releases with engineering. The work cut patient demographic and charge capture time by three minutes per claim.
At MedicoCX, I also led revenue recovery initiatives that improved collections by an average of 20 percent and reduced aged AR. Previously, at SENTA / AllergySA, I owned the revenue cycle for biologic claims, from authorization and charge entry through payment posting, appeals, and AR follow-up.

