Lauren Stergis
@laurenstergis
I deliver Tier III IT support, systems administration, and enterprise device management for organizations and executives.
What I'm looking for
I've delivered Tier III onsite and remote IT support for Shell Recharge Solutions, Chevron, the City of Santa Monica, the University of Southern California, and JD Power. My work has supported executives, faculty, staff, students, and public-sector teams across desktops, mobile devices, AV, communications, and enterprise networking.
I've led IT projects including Windows 10 image creation and deployment, asset inventory control, e-waste initiatives, and knowledge-base documentation. As a 25-year independent business owner and Summa Cum Laude computer science graduate, I bring a people-first approach to solving technical problems in remote and hybrid environments.
Experience
Work history, roles, and key accomplishments
IT Support Specialist/Independent Contractor
Shell Recharge Solutions
Jul 2025 - Jul 2026 (1 year)
Provided hybrid Tier III onsite and remote IT support, including asset inventory management.
Education
Degrees, certifications, and relevant coursework
Concord Law School
Law
Completed two years of legal education at Concord Law School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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