Lauren Gold

Collaborate with chapter officers to organize educational meetings, professional development sessions, and member events. Serve as a resource for members while supporting professional communication, networking, and continued learning.

Coordinate placement services for children and foster families, gathering and evaluating information about needs, family dynamics, and placement compatibility. Build trusting relationships with foster families through clear, empathetic communication and ongoing support.

Assisted with organizing chapter meetings, educational programming, and professional events for local AAPC members. Supported member networking, professional development, and chapter activities while promoting coding standards and continued learning.

Provided individualized parent education and coaching, using active listening, empathy, and clear communication to support families navigating challenging circumstances. Facilitated supervised parent-child visits and relationship-building activities while maintaining professional boundaries.

Provided direct patient support by guiding patients through pre-authorization requirements, answering questions, and helping them navigate healthcare processes. Communicated with patients, insurance companies, and clinical teams to obtain required approvals and resolve issues efficiently.

Supported patients in a busy OB/GYN office through front-desk reception and appointment scheduling, providing clear and professional assistance throughout the scheduling process. Coordinated patient appointments and scheduling needs while communicating with patients and office staff.

Earned the Certified Professional Coder – Apprentice (CPC-A) certification in November 2024.

Earned a Bachelor of Science in Psychology from Mercy University in 2019.