lauren farris
@laurenfarris
Director of new store openings and facilities maintenance, scaling high-performing store operations.
What I'm looking for
I’m an experienced operations leader focused on new store openings, facilities & maintenance, and building internal teams that make execution repeatable. I built the NSO and maintenance departments, created opening SOPs, and adapted project management systems for cross-functional communication.
In my current role as Director of New Store Openings, Facilities & Maintenance, I oversee a 15-location opening pipeline and manage hand-offs across construction, operations, and training. I introduced tools like Asana and Limble, built structured processes, and reduced maintenance costs by over 50% through an internal preventative maintenance program.
Previously, I led franchise operations and general management across Houston markets—opening the first Houston location, hiring and developing 50+ employees, and implementing standards that drove revenue growth of 50% in six months and 50%+ over one year. I also supported franchise training by onboarding new store openings and certifying leaders from Shift Leads through Managers and District Managers.
Experience
Work history, roles, and key accomplishments
Director, New Store Openings
Texas Coffee Partners - 7 Brew Coffee
Dec 2025 - Present (7 months)
Oversaw a 15-location opening pipeline across Houston, San Antonio, and surrounding areas. Built NSO and maintenance department infrastructure, established SOPs for opening hand-offs, implemented Asana and Limble for cross-functional project management, and reduced the maintenance budget by over 50%.
Franchise Operations Manager
Texas Coffee Partners - 7 Brew Coffee
May 2024 - Dec 2025 (1 year 7 months)
Oversaw operations across 7 stores in the Houston market by developing SOPs for waste reduction, inventory management, and labor efficiencies. Coordinated weekly manager meetings and improved revenue by over 50% over one year.
General Manager
Texas Coffee Partners - 7 Brew Coffee
Jul 2022 - May 2024 (1 year 10 months)
Opened the first Houston market location and established the corporate operational structure. Hired, trained, and developed 50+ employees, and grew revenue by 50% over six months by implementing operational standards.
Corporate Trainer
7 Brew Coffee
Jan 2022 - Jul 2022 (6 months)
Trained new store openings across the country within the 7 Brew franchise. Developed and certified leaders for roles including Shift Leads, Managers, and District Managers, and provided on-site support during the first four to six weeks of store openings.
Education
Degrees, certifications, and relevant coursework
University of Arkansas
Bachelor of Arts, Political Science / Advertising & Public Relations
Earned a BA in Political Science with a focus on Advertising & Public Relations, completed December 2021.
Availability
Location
Authorized to work in
Job categories
Skills
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