Lauren Bledsoe
@laurenbledsoe
Detail-oriented healthcare customer service and bookkeeping professional managing high-volume AP/AR with HIPAA accuracy.
What I'm looking for
I’m a highly organized, detail-oriented professional with a strong background in bookkeeping, accounts payable/receivable, and healthcare customer service. I’m known for managing high-volume tasks accurately while delivering exceptional client support in fast-paced, remote-friendly environments.
In my current role as a Customer Service Representative at Lincare Holdings, I handle a high volume of inbound and outbound calls, verify insurance coverage, and secure authorizations to support timely patient services. I also maintain and update electronic health records with strict HIPAA compliance, and I coordinate patient appointments while collaborating with care teams to streamline service delivery.
Previously, as a Bookkeeper (AP/AR) with Lake County Schools, I managed full-cycle accounts payable and receivable processes, performed account reconciliations, and maintained detailed financial records. I generated financial reports to support administrative decision-making and investigated discrepancies with staff and leadership to maintain financial integrity.
Before that, I worked as a Physical Therapy Technician at Star Physical Therapy, supporting patient care, treatment preparation, and guided exercises while keeping treatment areas organized and sanitized. Across roles, I bring attention to detail, time management, and a professional, empathetic approach—ensuring confidentiality and efficiency every day.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Lincare Holdings
Oct 2025 - Present (9 months)
Provided high-quality customer support in a fast-paced healthcare environment, managing high volumes of inbound and outbound calls. Verified insurance coverage and authorizations, maintained electronic medical records in compliance with HIPAA, and coordinated patient appointments.
Bookkeeper (AP/AR)
Lake County Schools
Jul 2022 - Aug 2025 (3 years 1 month)
Managed full-cycle accounts payable and receivable, ensuring timely and accurate transactions. Completed reconciliations, generated financial reports, and investigated discrepancies to maintain financial integrity.
Physical Therapy Technician
Star Physical Therapy
May 2018 - Mar 2020 (1 year 10 months)
Supported physical therapists with patient care, treatment preparation, and guided exercises. Maintained organized and sanitized treatment areas and assisted with scheduling and patient flow to support daily operations.
Education
Degrees, certifications, and relevant coursework
Lake County High School
High School Diploma, High School
Earned a High School Diploma from Lake County High School in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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