Connie Risen

I’m a detail-oriented administrative professional with experience in bookkeeping, customer service, and office operations. I manage financial records with care, handle high-volume communications, and focus on reliable, accurate support.

As an Administrative Bookkeeper at R & J Construction, I manage AP/AR, payroll, and bank reconciliations. I prepare monthly reports, track budgets/expenses, and consistently improve bookkeeping accuracy and efficiency.

Previously, I worked as a Customer Service Representative with Omni Interactions (Remote), resolving inquiries via phone, chat, and email. I trained new staff, improved service processes, and maintained professionalism in high-volume environments.

I also bring record-keeping and compliance experience from my work as an Electronic Medical Records Specialist at Wexford Health Sources, where I maintained accurate electronic records and improved data entry workflows. Earlier, I served with the United States Postal Service, delivering mail efficiently while meeting strict deadlines and ensuring regulatory compliance.