Open to opportunities

Laura Pitschmann

@laurapitschmann

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Experienced property manager with a strong focus on customer service.

United States

Message

What I'm looking for

I am seeking a role that values customer service and offers growth opportunities.

With a robust background in property management and customer service, I have honed my skills in training, operations oversight, and team leadership. Currently, I serve as a Property Manager and Certified Field Trainer at National Storage Affiliates, where I train staff across multiple locations and conduct comprehensive property audits. My ability to develop training materials and oversee daily operations ensures compliance with company standards while fostering a culture of excellence.

Previously, I co-owned Moonridge Coffee Company, where I managed daily operations, supervised staff, and maintained high customer service standards. My experience as an Owner Liaison at Vacasa Vacation Rentals further strengthened my communication skills and ability to build strong relationships with property owners. I am dedicated to creating effective solutions for customers and enhancing operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Property Manager/ Certified Field Trainer

Current

National Storage Affiliates

Apr 2021 - Present (4 years 2 months)

Managed daily site operations while training staff across multiple locations. Developed training materials, conducted property audits, and ensured compliance with company standards. Built customer relationships and handled cash management.

Customer Service Staff Training Property Management Compliance Cash Management Microsoft Office Auditing Communication Leadership

Owner Liaison

Vacasa Vacation Rentals

Aug 2020 - Feb 2021 (6 months)

Established relationships with property owners and communicated their expectations to operations. Conducted home inspections and integrated new units into the property portfolio while providing cross-coverage for managers.

Communication Team Collaboration Property Management Customer Service Problem Solving Scheduling

Co-owner

Moonridge Coffee Company

Oct 2013 - Feb 2020 (6 years 4 months)

Supervised staff, managed daily operations, and ensured compliance with health regulations. Handled cash management and prepared financial reports while maintaining high customer service standards.

Financial Reporting Customer Service Inventory Management Cash Management Compliance Scheduling Leadership Problem Solving

Human Resources and Accounts Payable Associate

Home Based Learning Institute

Feb 2012 - Jul 2013 (1 year 5 months)

Managed accounting functions, prepared invoices, and provided clerical support to HR. Assisted in recruitment and event planning while ensuring accuracy in financial procedures.