Heather Clair-Simas

Founded and operated a residential and yard services business, overseeing operations, budgeting, and financial management while maintaining high customer satisfaction. Scaled service offerings and managed all client relations and vendor coordination.

Founded and operated a service business from 2021–2025, managing finances, scheduling, client relations, and maintaining high customer satisfaction and repeat business.

Provided comprehensive vacation rental services including assigned cleaning, deep cleans, guest requests, inspections, onboarding setups, and emergency after-hours support while training new hires. Assisted Area Manager with operations and quality control.

Audited financial records, balanced accounts, and generated operational and managerial reports to support hotel front-desk operations.

Trained staff and managed schedules, inventory, guest services, and after-hours emergencies to ensure guest recovery and operational continuity (2020–2021).

Trained staff, conducted employee evaluations, managed budgets, scheduling, inventory and maintenance, and led guest communications and recovery for a vacation rental property. Performed inspections, laundry oversight, and after-hours guest support.

Performed detailed room cleaning, inspections, and guest assistance for an extended-stay hotel; supported front desk operations and trained new hires. Maintained daily reports on check-ins, checkouts, and stay-overs.

Managed orders, daily sales and inventory data entry, employee training, upselling, and prepared daily summaries for management. Maintained registers and reconciled daily accounts.

Supervised multiple crews, managed inventory and logistics, trained employees, and coordinated with brokers and retailers from 2000–2016.

Performed landscape design and upkeep including planting perennials, shrubs, pruning, pest management, watering, and budget-conscious supply purchasing to maintain healthy plant growth.

Planned and supervised multiple crews for landscape production, managed inventory, purchase orders, quality control, shipping logistics, and trained staff to meet delivery schedules for chain stores.

Planned and prepared daily and event menus, supervised kitchen staff, managed inventory and ordering, created schedules, and enforced health and safety standards while resolving food service issues.

Completed certificates in Windows 10, Outlook, Excel, Word, Access, PowerPoint, and Keyboarding.

Grade: 2.7

Activities and societies: N/A

Graduated 2025 with Associate Degree

Pursuing coursework toward an Associate degree in Business Administration beginning in 2018.

Enrolled in business-related coursework and certificate classes (Windows, Office suite) beginning in 2018.

Grade: 2.7

Currently enrolled and junior status

Grade: 3.6

Activities and societies: N/A

High school diploma completed.

High school diploma or GED listed in candidate's education history.