Open to opportunities

Latasha Latimer

@latashalatimer

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Dedicated professional with experience in crisis counseling and customer service.

United States

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What I'm looking for

I am looking for opportunities that allow me to leverage my communication skills and creativity while contributing to a supportive team environment.

I am a dedicated and detail-oriented professional with a strong background in crisis counseling, customer service, and editing. My experience as a Remote Crisis Counselor for organizations like Volunteers of America and The Trevor Project has equipped me with the skills to provide compassionate support to individuals facing emotional and psychological crises. I thrive in environments where I can leverage my communication skills to invite new challenges and foster teamwork.

In addition to my counseling experience, I have worked in retail as a Sales Associate at Forever 21, where I honed my customer service skills by assisting clients with outfit styling and inventory selection. My role as a Magazine Editor for Scribe Publishing allowed me to develop my editing and writing abilities, ensuring content was engaging and error-free. I am passionate about using my skills to make a positive impact in the writing and fashion industries.

Experience

Work history, roles, and key accomplishments

Current

988 Remote Crisis Counselor

Current

Volunteers of America Western Washington (VOAWW)

Nov 2023 - Present (1 year 7 months)

Provided a compassionate, empathetic, and validating space for LGBTQ+ Chat/Text youth, addressing and de-escalating emotional and psychological crises, including ideations of suicide. Ensured compliance with behavioral health protocols through ongoing training and completed monthly self-reviews of chat transcripts.

Behavioral Health Protocols

Remote Crisis Counselor

The Trevor Project

Jan 2023 - Oct 2023 (9 months)

Provided compassionate and immediate support to individuals facing emotional or psychological crises. Played a vital role in helping individuals navigate through difficult situations, offering a safe space to express their feelings and concerns.

Empathy Communication

Sales Associate

Forever 21

Apr 2021 - Aug 2022 (1 year 4 months)

Assisted customers with outfit styling according to their personal needs and body type, aiding with product and inventory selection. Managed changing rooms, processed exchanges and returns, and styled mannequins and display window clothing with the latest styles.

Customer Service Sales Inventory Management Teamwork

Remote Magazine Editor

Scribe Publishing

Sep 2017 - Jan 2019 (1 year 4 months)

Responsible for planning, reviewing, and revising content for publication, ensuring correct grammar and no spelling errors. Rewrote and edited text for clarity, verified cited sources, evaluated submissions from writers, and approved final versions.

Editing Proofreading Content Review Grammar Spelling Copywriting

Education

Degrees, certifications, and relevant coursework

River Rouge High School

High School Diploma, General Studies

I completed my high school education at River Rouge High School, a different school in a brand new city and a brand new home. There I graduated and got my diploma.

Southfield Lathrup High School

Partial Attendance, General High School Learning

I began attending Southfield Lathrup High School in Lathrup, Michigan up until its closing in the summer of 2016. There I studied the basis of general high school learning. Things like math, history, english, computer science, and acquired some useful people skills.