Open to opportunities

Lata Chandani

@latachandani

Message

Aspiring computer engineer with a focus on data analysis.

India

Message

What I'm looking for

I am looking for a role that allows me to utilize my technical skills and grow within a supportive team environment.

I am a dedicated and aspiring computer engineer with a strong foundation in data analysis and technical support. My journey began with a Bachelor of Engineering in Computer Science, where I honed my skills in web development and programming languages. I have experience as a Research Analyst Intern, where I managed data collection and client communications, demonstrating my ability to handle multiple responsibilities effectively.

During my tenure as a Technical Support Executive at Teleperformance India, I excelled in resolving customer issues and enhancing overall customer experience. I was recognized for my outstanding customer service skills, which reflects my commitment to delivering quality results. My final year project, a Fingerprint Based ATM System, showcases my ability to innovate and apply technical knowledge to real-world problems.

Experience

Work history, roles, and key accomplishments

Research Analyst-Intern

AGR Knowledge Services Pvt. Ltd.

Apr 2025 - Jun 2025 (2 months)

Collected and prepared data, inputting it into cloud databases and Excel sheets. Managed client calls, informing them about upcoming projects and updating team leaders on conversations.

Data Collection Microsoft Excel Client Communication Project Management

Technical Support Executive

Teleperformance India

Aug 2018 - Aug 2019 (1 year)

Managed customer calls and emails, resolving technical issues efficiently. Developed and implemented workflows to streamline support processes. Identified and implemented improvements to enhance overall customer experience.

Technical Support Customer Service Troubleshooting Workflow Management Customer Experience Email Support