lasha labartkava

Design and deploy custom AI automation workflows and web applications to streamline business operations and eliminate manual bottlenecks. Manage end-to-end architecture and launch preparation of a proprietary digital application.

Designed real-time delivery operation workflows to monitor logistics and proactively audit and resolve fulfillment delays. Oversaw factory condition audits and product quality control standards while engineering optimized staff scheduling systems.

Oversaw daily operational processes, staff coordination, and service quality standards. Developed and implemented employee onboarding and training programs to provide consistently high-quality service to guests.

Facilitated daily live-operations, aligning team performance metrics (KPIs) with corporate strategic goals. Conducted performance reporting, executed structured onboarding/offboarding programs, and led targeted team training sessions.

Developed comprehensive employee experience programs to drive retention, enhance workplace culture, and improve cross-functional communication. Managed end-to-end onboarding, orientation, and exit interview processes to gather actionable organizational data.

Recruited, trained, and managed high-performing teams to meet strict, project-specific casino operations and performance standards. Served as the primary liaison between operations and senior management, actively resolving operational blockages and emergency cases.

Executed strategic sourcing plans, negotiated complex vendor terms, performed compliance risk assessments, monitored IT inventory tracking, and controlled the procurement budget.

Managed daily hospitality operations including staff recruitment, training, budgeting, financial record maintenance, conflict resolution, and strategic marketing initiatives.

Coordinated multi-department aircraft service units, executed precise aircraft weight and balance calculations, managed critical flight documentation, and safely troubleshot ground operation disruptions.

Controlled aircraft traffic movements within ramp areas, planned daily and seasonal gate allocations, monitored ground handling delivery timelines, and coordinated operational data with emergency response dispatches.

Completed The Complete Prompt Engineering for AI Bootcamp certification.

Completed IT Project Management, PHP, and Frontend Development Fundamentals training.

Master of Engineering in Technical Exploitation of Air Transport from Georgian Aviation University from 2014 to 2016.

Bachelor of Business Administration in Management from Georgian Aviation University from 2010 to 2014.