L Arthur
@larthur
Bilingual corporate travel agent with extensive client service experience.
What I'm looking for
I am a dedicated and trustworthy corporate travel agent with over seven years of experience in the travel industry. My journey began at Aimia, where I was trained and licensed as a travel agent. I quickly learned the intricacies of booking flights, hotels, and other travel arrangements, while also managing client inquiries in a busy call center environment. My commitment to providing exceptional service has allowed me to build strong relationships with clients, ensuring their travel needs are met efficiently.
In my most recent role at Egencia, I honed my skills further by assisting clients with all aspects of their travel, utilizing the Sabre programming system to manage bookings and cancellations. My bilingual abilities in French and English have enabled me to communicate effectively with a diverse clientele. I am passionate about creating seamless travel experiences and am always eager to learn and adapt to new challenges in the industry.
Experience
Work history, roles, and key accomplishments
Cooperate Travel Agent
Egencia
Aug 2018 - Jan 2023 (4 years 5 months)
Assisted clients with all their travel needs, including booking cars, planes, boats, and trains. Utilized Sabre programming for cancelling tickets and gathering flight itinerary information.
Admin Clerk
Concordia University
May 2018 - Aug 2018 (3 months)
Managed the front desk, welcoming students and guests, and updating student profiles as needed. Directed emails and phone calls to superiors when unable to assist directly.
Travel Agent
Aimia
Nov 2015 - Mar 2018 (2 years 4 months)
Booked flights, cars, hotels, and train tickets for clients, utilizing a system for point exchange from credit cards. Handled a high volume of calls daily in a busy call center environment.
Event Planner
McGill University
May 2015 - Sep 2015 (4 months)
Collaborated with a team to organize the 2015 Alumni ceremonies. Coordinated with event suppliers, obtaining financial quotes and information, and communicated with individuals via phone and email.
Education
Degrees, certifications, and relevant coursework
College LaSalle
Diploma, Event Marketing
Shaunavon High School
High School Diploma, General Studies
McGill University
Certificate, Cyber Security
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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