Larresa M
@larresam
Medical receptionist coordinating patient flow, scheduling, payments, and insurance verification to keep clinics running smoothly.
What I'm looking for
I’ve spent over 5 years as a Medical Receptionist at Aventura To Life Rehabilitation Center Inc., welcoming patients and visitors, managing a multi-line phone system, and handling the day-to-day office workflow. I set up accurate medical files, process patient payments, and verify insurance eligibility while keeping communication clear and professional.
Before that, I worked across customer service and retail—handling transactions, will-call pickups, online orders, and prescription refill call support—so I’m comfortable balancing fast phone lines with careful, detail-oriented record updates and scheduling.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Aventura To Life Rehabilitation Center Inc.
Jun 2021 - Present (5 years 2 months)
Welcomed patients and visitors, managed multi-line phone system, scheduled appointments, performed clerical tasks, processed payments, and verified insurance eligibility.
Delivered exceptional in-store customer service, addressed inquiries, facilitated will-call pickups, processed online orders, and executed transactions with precision.
Assistant
Total Recovery Care
Aug 2019 - Mar 2020 (7 months)
Assisted patients with therapy machine positioning, managed incoming calls, scheduled appointments, and gained knowledge of chiropractic techniques.
Retail Sales Associate
LOFT Inc.
May 2019 - Dec 2019 (7 months)
Operated as cashier, handled transactions, assisted customers with inquiries and product location, and provided outstanding customer service.
Customer Service Agent
Teletech Corp.
Nov 2017 - Dec 2018 (1 year 1 month)
Responded to incoming customer service calls, assisted with prescription refill requests, updated customer information, and verified insurance eligibility.
Confirmation and Reservation Agent
Reservation & Fulfillment Services Inc.
Oct 2015 - Oct 2017 (2 years)
Handled incoming sales reservation calls, secured bookings, processed credit card payments, and verified reservation details via outbound calls.
Education
Degrees, certifications, and relevant coursework
Bethune-Cookman University
Bachelor of Science, Health & Exercise Science
2015 - 2019
Grade: 3.5 GPA, Cum Laude
Bachelor of Science in Health & Exercise Science with a concentration in pre-clinical health studies. Graduated Cum Laude with a GPA of 3.5.
Miami Norland Senior High School
High School Diploma, General
2011 - 2015
Activities and societies: National Honor Society, Yearbook Committee, Academy of Hospitality and Tourism, Cheerleader
High School Diploma.
Availability
Location
Authorized to work in
Job categories
Skills
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