Carolina Abreu

Performed patient intake, insurance verification and copay collection, coordinated authorizations and communications with attorneys and auto insurers for PIP cases to expedite patient care.

Managed patient check-in, file creation, insurance verification, copay collection and authorization requests to ensure timely treatment scheduling and administrative accuracy.

Checked in patients, created and managed patient files, handled billing and insurance coordination for accident cases, liaised with attorneys, and guided patients through physical therapy to deliver 5-star service.

Welcomed customers, processed orders and payments, relayed orders to kitchen staff, and ensured timely delivery of meals while maintaining accuracy in cash handling.

Greeted customers, identified needs, made product suggestions, stocked merchandise, and maintained store cleanliness to support sales and customer satisfaction.

Maintained inventory of paper and supplies, assisted with printing, collating and binding, and performed basic diagnostics and maintenance on duplication machines to ensure timely production.

Assisted customers with product selection and suggestive selling, improving store engagement and driving sales while maintaining organized displays and providing friendly service.

Completed secondary education at Boyd H. Anderson High School in Lauderdale Lakes, Florida.

Attended Florida Career College in Margate, Florida for vocational/technical education.