Lanrey Sanusi

Assisted clients in achieving their long-term financial goals through account opening and maintenance, careful planning, and advice. Resolved customer complaints and streamlined department processes for improved efficiency. Enhanced client relationships by providing expert financial advice and ensuring accurate documentation for smooth transaction processing.

Assisted clients in achieving their long-term financial goals through account opening and maintenance, careful planning, and advice. Resolved customer complaints and streamlined department processes for improved efficiency. Enhanced client relationships by providing expert financial advice and ensuring accurate documentation for smooth transaction processing.

Analyzed and prepared budgets while ensuring that financial goals were met. Maintained relationships with important clients through regular visits and understanding their needs. Developed marketing opportunities and plans, and reported weekly KPIs to the sales team.

Analyzed market trends and prepared budgets to meet financial goals. Maintained relationships with key clients through regular visits and understanding their needs. Reported KPIs to supervisors and identified new marketing opportunities.

Oversaw the storage and distribution of cleared goods. Managed warehouse operations and ensured timely delivery to customers. Trained and evaluated subordinates to enhance operational efficiency.

Strengthened internal controls through financial analysis and auditing. Reviewed company financial statements for inaccuracies and suggested improvements to achieve marketing goals. Assisted in fraud investigations to safeguard the company's reputation.

Oversaw the storage and distribution of cleared goods to customers. Managed warehouse operations and ensured timely delivery of goods. Trained and evaluated subordinates to enhance operational efficiency.

Managed customer inquiries and complaints, ensuring high levels of customer satisfaction. Handled account transactions, loan disbursement, and maintained accurate records. Supervised subordinates and managed call center operations to enhance service delivery.

Managed customer service operations, resolving client queries promptly to enhance customer satisfaction. Responsible for loan disbursement, record keeping, and international/local fund transfers. Supervised subordinates at off-site centers and ensured accurate documentation.

Strengthened internal controls through financial analysis and auditing. Reviewed financial statements for accuracy and compliance. Assisted in fraud investigations and advised management on financial operations.