
LaneCr1 User
@lanecr1user
Customer Support Specialist at Alorica, handling chat and email with a background in Educational Psychology.
What I'm looking for
At Alorica, I gained experience in customer support, including chat and email handling. I bring a background in Educational Psychology from the University of Santo Domingo.
My studies focused on communication, behavior, and learning processes, with an academic focus on empathy, interpersonal dynamics, and conflict resolution.
I’m bilingual in Spanish and English (C1–C2). I use that language ability alongside my customer support experience to help people.
I’m looking for a place where I can grow and contribute as part of a customer-focused team.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Provided customer support via chat and email, handling inquiries and resolving issues. Utilized CRM software and data entry skills to maintain accurate records.
Education
Degrees, certifications, and relevant coursework
University of Santo Domingo
Bachelor of Science, Educational Psychology
Final-year student in Educational Psychology, specializing in communication, behavior, and learning processes. Applying academic knowledge in professional settings.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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