I’m looking for a remote role where I can combine travel and hospitality operations experience with process improvement, technology and product thinking. I’m especially interested in Product Operations, TravelTech, Implementation and Business Operations roles focused on better workflows, automation and scalable experiences.
Looking for a job
lakshay sharma
@lakshaysharma4
Travel & hospitality professional with 7+ years in operations, process improvement, supplier coordination and AI-enabled workflows.
SpainWhat I'm looking for
I’m a travel and hospitality operations professional with 7+ years of experience across luxury travel, supplier coordination, reservations, hotel operations and team leadership.
At Europe Express, I manage end-to-end operations for complex international journeys valued at $50K+, coordinating hotels, transfers, tours and destination suppliers while resolving time-sensitive operational challenges. I also work with Product and Operations teams to turn recurring pain points into better workflows, documentation and service improvements.
Alongside my core operations work, I design and test AI-assisted workflows for travel documentation, information extraction, quality control and personalised research. I’m particularly interested in Product Operations, TravelTech, Business Operations, Implementation and workflow automation roles where I can combine industry expertise, technology and process improvement to build more scalable experiences.
I hold a Master’s in Hospitality Management and work across English, Spanish, French, Hindi and Punjabi.
Experience
Work history, roles, and key accomplishments
Current
• Spearhead Booking operations for Top end Luxury clients ($50k+ bookings) with strong focus on client relations.
• Conducted detailed client consultations to understand travel preferences, budgets, and expectations.
• Identified upselling opportunities through tailored recommendations and premium add-ons.
• Collaborating with product team for implementing product improvements based on real client
•Oversaw customer relations, ensuring a personalized and high-quality guest experience.
•Supervised quality control standards across food preparation and service delivery.
•Managed inventory control and stock monitoring, optimizing supply levels and minimizing waste.
•Coordinated between departments (kitchen, service staff, suppliers) to ensure smooth operations.
•Contributed to menu planning and
Worked as Receptionist at Hotel caprici Beach & Spa ★★★★.
Worked as Receptionist at Hotel París Centro ★★★★.
Worked as Receptionist at Van der Valk hotel Barcarola ★★★★.
Worked as Sales Executive at ROOMIE Hospitality Inc..
Worked as Sales Executive at OM JI OM CATERERS PRIVATE LIMITED.
RH
Internship Trainee
Radisson Blu Mbd Hotel
Jul 2015 - Nov 2015 (4 months)
Learned about hotel Functionality while training in core departments of a five star hotel
Education
Degrees, certifications, and relevant coursework
SB
Sant Pol Hospitality & Culinary Business School - Barcelona
Masters, Hospitality Management
2019 - 2020
II
Institute of Hotel Management (IHM)
Bachelor's degree, Hospitality Administration/Management
2014 - 2017
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
SpainAuthorized to work in
Salary expectations
45k-60k EUR
Social media
Job categories
Interested in hiring lakshay?
You can contact lakshay and 90k+ other talented remote workers on Himalayas.
Message lakshayGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
