Laeeqa Mohamed

Managed customer queries in the retail NA space and later in the Heavy Bulky Services department. Achieved top performer status in customer service within the department.

Operated an online store, sourcing products for local and international sales. Managed website content, social media marketing, and ensured timely delivery of orders.

Handled marketing and sales activities, including customer inquiries. Ensured timely product delivery and managed social media marketing for the business.

Managed marketing and sales, securing construction contracts. Liaised with clients to ensure satisfaction and designed marketing artwork.

Initially hired as a sales representative, promoted to Sales Manager. Managed sales teams, trained new representatives, and handled marketing on social media and in newspapers.

Completed a certificate program focused on the fundamentals of digital marketing, covering various aspects of online promotion and strategy.

Achieved C2 Proficient level in English as certified by the EFSET, demonstrating advanced language skills.

Obtained an NQF Level 4 Certificate, indicating a foundational level of knowledge and practical competence.

Acquired a certificate in MS Excel, demonstrating proficiency in spreadsheet software for data management and analysis.

Obtained a certificate in MS Word, indicating competence in word processing for document creation and editing.

Completed a TEFL Certificate, qualifying to teach English as a foreign language.

Earned a Diploma in Customer Service, focusing on principles and practices of effective customer interaction and support.

Achieved a Diploma in Sales Management, covering strategies and techniques for managing sales teams and processes.