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LaDasia Coates

@ladasiacoates

Operations leader specializing in high-volume retail and hospitality, driving efficiency, compliance, and customer experience.

United States
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What I'm looking for

I’m looking for a high-volume operations role where I can lead teams, improve processes, control labor and inventory, and ensure compliance—while delivering measurable gains in efficiency, financial performance, and customer experience.

I’m an operations leader with 15+ years of experience improving organizational performance across retail, hospitality, and large-scale event environments. I bring structure to operational complexity by anticipating operational risks and implementing scalable solutions teams can execute reliably.

As a Location Manager for Aramark Collegiate Hospitality, I improve financial performance through inventory optimization, strategic product management, labor control, and cost containment. I manage daily, high-volume operations—from inventory and ordering to merchandising, food safety compliance, and customer service—while monitoring COGS, labor expenses, and operational budgets to maintain profitability goals.

Earlier at Aramark Sports & Entertainment, I served as Assistant Manager and Interim Concessions Manager, supporting large-scale concessions and athletic catering for thousands of guests. I coordinated and supervised more than 130 employees, volunteers, and temporary workers, and during a leadership transition I maintained operational continuity. I also redesigned inventory management across 18 concession stands and multiple storage areas by standardizing par levels—reducing inventory count time, improving accuracy, decreasing labor requirements, and streamlining reconciliation—while overseeing alcohol compliance, food safety compliance, cash handling, and event readiness.

My leadership foundation includes an Assistant Manager role at Walmart Store #299, where I supervised and developed 240+ associates and strengthened compliance, asset protection, and loss prevention across GM Consumables, Softlines, and Hardlines. I’m also a ServSafe Food Safety Manager and TIPS-certified, and I’m energized by coaching, workforce planning, and continuous process improvement that lifts efficiency, guest satisfaction, and team performance.

Experience

Work history, roles, and key accomplishments

Aramark Collegiate Hospitality logoAH
Current

Location Manager

Aug 2024 - Present (1 year 11 months)

Manage daily operations for a high-volume campus retail location, including inventory management, ordering, merchandising, food safety compliance, and customer service. Control COGS and labor expenses, recruit and develop student and part-time staff, and ensure compliance with Aramark and health department requirements.

Aramark Sports & Entertainment logoAE

Assistant Manager (Interim)

Jun 2018 - Aug 2024 (6 years 2 months)

Assist in managing large-scale concessions and athletic catering operations for thousands of guests, including during leadership transitions. Lead workforce planning and inventory control across multiple service locations, and support event operations and compliance requirements.

WS

Assistant Manager

Apr 2017 - Dec 2017 (8 months)

Supervise and develop associates across multiple departments, overseeing merchandising execution, inventory management, staffing, and customer service standards. Maintain compliance with company policies and support asset protection, loss prevention, and operational audits.

Aramark Collegiate Hospitality logoAH

Supervisor — Subway @ Bates

Sep 2010 - Apr 2017 (6 years 7 months)

Manage daily operations for a high-volume campus dining location, ensuring customer service, food safety, staffing, and inventory control meet operational standards. Lead onboarding and performance management, improve closing procedures, maintain sanitation and compliance, and support inventory, labor planning, and cash handling.

Education

Degrees, certifications, and relevant coursework

Western Kentucky University logoWU

Western Kentucky University

Bachelor of Science, Public Health

Earned a Bachelor of Science in Public Health from Western Kentucky University in December 2015.

Tech stack

Software and tools used professionally

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