Kyra Stewart
@kyrastewart
Case management and healthcare operations professional with 15+ years supporting patients and teams.
What I'm looking for
I’m a dedicated human services, healthcare operations, and administrative professional with 15+ years supporting patients, consumers, families, and healthcare teams. I bring a proven track record managing large caseloads, conducting assessments, and developing individualized service plans while delivering exceptional patient and community-centered support.
In my current role as an Independent Living Services (ILS) Coordinator at Houston Center for Independent Living, I coordinate services for individuals with disabilities, maintain audit-ready documentation, ensure compliance, and support reporting requirements for approximately 100 consumers. Previously, I supported senior living operations as an HR Administrative Assistant using Yardi, investigated vulnerable adult cases as an APS Caseworker, and improved hospital operations as a Patient Flow Coordinator by coordinating transportation and transfers across clinical departments.
Experience
Work history, roles, and key accomplishments
ILS Coordinator
Houston Center for Independent Living
Dec 2021 - Present (4 years 6 months)
Coordinated independent living services for individuals with disabilities by conducting assessments and developing individualized service plans. Managed an approximately 100-consumer caseload, coordinated with providers and community partners, and maintained audit-ready documentation to ensure program compliance.
HR Administrative Assistant
Sagora Senior Living
Mar 2020 - Dec 2021 (1 year 9 months)
Provided administrative and HR support in a senior living healthcare environment by processing accounts payable invoices and maintaining financial records using Yardi. Coordinated meetings, onboarding, scheduling, and community events while maintaining confidential employee and resident records and serving as a liaison to residents, families, staff, and leadership.
APS Caseworker
Department of Family and Protective Services
Oct 2018 - Oct 2019 (1 year)
Investigated allegations of abuse, neglect, and exploitation involving vulnerable adults while managing high-risk caseloads and meeting legal and regulatory deadlines. Conducted assessments and interviews, developed service plans, collaborated with healthcare providers and agencies, and maintained detailed compliance documentation.
City Carrier Assistant
United States Postal Service
Jan 2015 - Jan 2018 (3 years)
Delivered mail and packages with a focus on accuracy, efficiency, and customer service. Managed daily routes and time-sensitive delivery schedules while resolving delivery inquiries and following postal regulations and security procedures.
Patient Flow Coordinator
Crothall Healthcare
Mar 2011 - Jan 2015 (3 years 10 months)
Coordinated patient transportation and movement throughout hospital facilities by partnering with nursing staff, physicians, and hospital departments. Prioritized transportation requests to improve patient flow and operational efficiency, maintaining clear communication for patient transfers with clinical departments.
Education
Degrees, certifications, and relevant coursework
Philander Smith College
Bachelor of Arts, English
Earned a Bachelor of Arts degree in English from Philander Smith College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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