Case Manager, Chronic Care Manager, Patient Care Coordinator, Human Services, Social Services, Patient Advocacy.
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BA@barbaraa
Master’s in Human Services, 15+ years in case management and optimizing health outcomes through telehealth.
United StatesCase Manager, Chronic Care Manager, Patient Care Coordinator, Human Services, Social Services, Patient Advocacy.
I hold a Master’s degree in Human Services and bring over 15 years of dedicated experience in case management, chronic care coordination, social services, and patient advocacy. My passion lies in supporting individuals through their healthcare journeys, ensuring they receive the comprehensive care they deserve.
Throughout my career, I have honed my skills in conducting thorough assessments and developing tailored care plans that cater to each patient's unique medical, social, and emotional needs. I have a proven track record of successfully supporting diverse populations, including geriatric communities, individuals with chronic illnesses, and those facing socioeconomic challenges.
Managing large caseloads has been a significant part of my role, overseeing over 150 patients in chronic care and more than 120 in care coordination. I take pride in creating personalized care plans, conducting regular assessments, and monitoring progress to optimize health outcomes. My approach often incorporates telehealth and remote patient monitoring, allowing me to engage patients effectively and adjust care plans based on measurable results.
I am recognized for my ability to build strong, trusting relationships with patients, families, and interdisciplinary teams, all while ensuring compliance with state and federal guidelines. My commitment is to empower individuals, helping them achieve the highest quality of life and independence.
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Work history, roles, and key accomplishments
Family Community Care/ILS
Jul 2025 - Present (4 months)
Conduct comprehensive 701B and supplemental assessments and create individualized care plans while coordinating services via the Community Care Planning System to ensure Medicaid-compliant long-term care for assigned caseloads.
Expand MD
Nov 2023 - Nov 2024 (1 year)
Managed care for 150+ patients with chronic conditions, performing comprehensive assessments and individualized wellness and RPM/CCM plans to reduce re-hospitalizations and improve patient engagement.
Concord Physicians Solutions
Dec 2022 - Nov 2023 (11 months)
Sourced and placed locum tenens clinicians across specialties using ATS and job boards, performing screening, credential verifications, and consultative support to ensure successful placements.
FCFresenius Medical Care
Jun 2019 - Dec 2022 (3 years 6 months)
Recruited clinical leadership and nursing staff using Workday ATS and targeted sourcing strategies, improving hiring compliance and streamlining onboarding processes for new hires.
Health XL
Aug 2015 - Jun 2019 (3 years 10 months)
Coordinated care for 120+ geriatric patients via monthly telehealth visits, updated care plans, partnered with community agencies, and implemented interventions that reduced hospital readmissions.
Lighthouse of Pinellas
Jul 2010 - Aug 2015 (5 years 1 month)
Managed a caseload of 80+ clients with disabilities, conducting intake assessments, creating rehabilitation plans, coordinating vocational and independent living services, and facilitating support groups.
Comprehensive Home Health Care
Jan 2004 - Jul 2010 (6 years 6 months)
Oversaw care for 50+ home health patients, monitored vitals, educated families on monitoring equipment, streamlined scheduling and triage, and trained new staff to maintain continuity of care.
Degrees, certifications, and relevant coursework
Master's degree in Human Services, Human Services
2024 - 2025
Master's degree in Human Services completed via remote study at Touro University California from January 2024 to August 2025.
SCBachelor of Science, Human Services
2010 - 2013
Bachelor of Science in Human Services from Springfield College, completed from January 2010 to December 2013.
United StatesYou can contact Barbara and 90k+ other talented remote workers on Himalayas.
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