Kyle Washington
@kylewashington
Experienced General Manager in collision repair and operations management.
What I'm looking for
I am a dedicated General Manager with extensive experience in the collision repair industry, currently leading the only Tesla/Rivian Certified Kaizen Collision location in Arizona. My role involves overseeing all operations, from production management to team development and customer satisfaction. I take pride in optimizing repair turnaround times and ensuring compliance with industry standards, which has fostered long-term customer loyalty.
Throughout my career, I have successfully managed large teams and complex operations at various locations, including Caliber Collision and Precision CarStar. My focus on financial planning and profit optimization has consistently driven revenue growth while maintaining high standards of service excellence. I am passionate about building strong teams and developing staff to achieve their full potential, ensuring that we meet and exceed customer expectations.
Experience
Work history, roles, and key accomplishments
General Manager
Kaizen Collision
Aug 2024 - Present (11 months)
Directed the overall operations of the only Tesla/Rivian Certified Kaizen Collision location in Arizona, managing production, team development, customer satisfaction, and administrative functions. Managed employee schedules and payroll, ensuring accurate and timely compensation.
General Manager
Caliber Collision
Apr 2021 - Present (4 years 3 months)
Directed the overall operations of the largest Caliber Collision location in Antelope Valley, managing production, team development, customer satisfaction, and administrative functions. Supervised technician production and timelines, ensuring all vehicles were repaired properly for DRPs.
General Manager and Sole Estimator
Precision CarStar
May 2020 - Present (5 years 2 months)
Directed operations of the entire site, overseeing a team of technicians and staff, ensuring high standards in vehicle repairs, and meeting production deadlines. Acted as the sole estimator, ensuring all vehicle damage estimates were written accurately and in compliance with various insurance companies' guidelines.
Lead Estimator
Caliber Collision
Apr 2020 - Present (5 years 3 months)
Created detailed repair estimates and developed comprehensive repair plans based on vehicle assessments. Managed communication with insurance companies, submitting claims and billing for approval.
Lead Estimator
Gerber Collision and Glass
Nov 2014 - Present (10 years 8 months)
Accurately created repair estimates and developed repair plans for vehicles based on detailed assessments. Collaborated with insurance companies to submit claims and ensure timely billing approvals.
Education
Degrees, certifications, and relevant coursework
Lindenwood University
Business Finance, Business Finance
2013 - 2014
Studied Business Finance at Lindenwood University, focusing on financial principles and practices. Gained foundational knowledge in financial planning and optimization.
University of Colorado - Boulder
Political Science, Political Science
2011 - 2013
Completed studies in Political Science at the University of Colorado - Boulder. Developed critical thinking and analytical skills relevant to various organizational structures.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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