Kyle Washington - General Manager - Kaizen Collision | Himalayas
Kyle WashingtonKW
Open to opportunities

Kyle Washington

@kylewashington

Experienced General Manager in collision repair and operations management.

United States
Message

What I'm looking for

I am looking for a role that values leadership, team development, and operational excellence, where I can contribute to a company's growth and success.

I am a dedicated General Manager with extensive experience in the collision repair industry, currently leading the only Tesla/Rivian Certified Kaizen Collision location in Arizona. My role involves overseeing all operations, from production management to team development and customer satisfaction. I take pride in optimizing repair turnaround times and ensuring compliance with industry standards, which has fostered long-term customer loyalty.

Throughout my career, I have successfully managed large teams and complex operations at various locations, including Caliber Collision and Precision CarStar. My focus on financial planning and profit optimization has consistently driven revenue growth while maintaining high standards of service excellence. I am passionate about building strong teams and developing staff to achieve their full potential, ensuring that we meet and exceed customer expectations.

Experience

Work history, roles, and key accomplishments

KC
Current

General Manager

Kaizen Collision

Aug 2024 - Present (11 months)

Directed the overall operations of the only Tesla/Rivian Certified Kaizen Collision location in Arizona, managing production, team development, customer satisfaction, and administrative functions. Managed employee schedules and payroll, ensuring accurate and timely compensation.

CC

General Manager

Caliber Collision

Apr 2021 - Present (4 years 3 months)

Directed the overall operations of the largest Caliber Collision location in Antelope Valley, managing production, team development, customer satisfaction, and administrative functions. Supervised technician production and timelines, ensuring all vehicles were repaired properly for DRPs.

PC

General Manager and Sole Estimator

Precision CarStar

May 2020 - Present (5 years 2 months)

Directed operations of the entire site, overseeing a team of technicians and staff, ensuring high standards in vehicle repairs, and meeting production deadlines. Acted as the sole estimator, ensuring all vehicle damage estimates were written accurately and in compliance with various insurance companies' guidelines.

GG

Lead Estimator

Gerber Collision and Glass

Nov 2014 - Present (10 years 8 months)

Accurately created repair estimates and developed repair plans for vehicles based on detailed assessments. Collaborated with insurance companies to submit claims and ensure timely billing approvals.

Education

Degrees, certifications, and relevant coursework

Lindenwood University logoLU

Lindenwood University

Business Finance, Business Finance

2013 - 2014

Studied Business Finance at Lindenwood University, focusing on financial principles and practices. Gained foundational knowledge in financial planning and optimization.

University of Colorado - Boulder logoUB

University of Colorado - Boulder

Political Science, Political Science

2011 - 2013

Completed studies in Political Science at the University of Colorado - Boulder. Developed critical thinking and analytical skills relevant to various organizational structures.

Tech stack

Software and tools used professionally

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