Donald Vantrees
@donaldvantrees
Experienced General Manager in the Auto Collision and Claims Industry.
What I'm looking for
With over 30 years of experience in the Automotive Collision and Auto Insurance Industry, I have developed a comprehensive understanding of both the vendor and appraisal sides of the business. My career has spanned various roles, including General Manager, Production Manager, and Claims Adjuster, allowing me to gain valuable insights into the intricacies of auto claims and collision management.
Throughout my tenure, I have worked with notable companies such as Caliber Collision Center and Pilot Catastrophe, where I have honed my skills in team leadership and operational efficiency. My expertise in estimating and management systems, coupled with my extensive knowledge of auto claims certifications across multiple states, positions me as a valuable asset in any organization looking to enhance their collision and claims operations.
Experience
Work history, roles, and key accomplishments
General Manager
Caliber Collision Center
Nov 2024 - Present (7 months)
Managed overall operations of the collision center, overseeing staff and ensuring efficient workflow. Responsible for customer satisfaction and profitability.
Collision Center Manager
Molle Chevrolet
Sep 2009 - Mar 2016 (6 years 6 months)
Managed the daily operations of the collision center at Molle Chevrolet. Oversaw repair processes, customer interactions, and team performance to ensure high-quality service.
Collision Center Manager
Kirmac Collision Services
Nov 2006 - Sep 2009 (2 years 10 months)
Directed all aspects of collision repair operations, including staff supervision and workflow optimization. Ensured efficient and profitable management of the center.
Production Manager
Plaza Carstar
May 2003 - Nov 2006 (3 years 6 months)
Managed the production flow within the collision repair facility, optimizing efficiency and quality. Coordinated with various departments to meet production targets.
Adjuster/Re-Inspector
ITT Hartford
Oct 1993 - Aug 1997 (3 years 10 months)
Conducted thorough adjustments and re-inspections of auto claims, verifying damages and repair quality. Applied extensive knowledge of auto collision and claims processes.
Initial Response Trainer and External Claim Representative
Pilot Catastrophe
Mar 2016 - Present (9 years 3 months)
Provided initial response training and acted as an external claims representative for catastrophe events. Handled virtual auto claims, ensuring timely and accurate assessments.
Estimator
Broadway Ford
Oct 2001 - May 2003 (1 year 7 months)
Prepared accurate and detailed estimates for vehicle damage and repair costs. Utilized industry-standard estimating software to ensure precise assessments.
Property Adjuster
Newsome Harp
May 1999 - Oct 2001 (2 years 5 months)
Investigated and adjusted property claims, assessing damages and negotiating settlements. Ensured compliance with company policies and state regulations.
General Manager
Service Master
Aug 1997 - May 1999 (1 year 9 months)
Oversaw all operational aspects as General Manager, including staff management and service delivery. Focused on maintaining high standards of customer satisfaction and business growth.
Education
Degrees, certifications, and relevant coursework
Donald hasn't added their education
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Tech stack
Software and tools used professionally
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